Shipping Policy

Order Processing

Orders are processed and dispatched within 1 to 2 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email when your order is placed, and another once it ships.

Delivery Times

We ship internationally. Once dispatched, orders typically arrive within 5 to 12 business days, depending on your location. These are estimates, and delivery may take longer during holidays, peak seasons, or because of customs delays.

Shipping Costs

[Free shipping on all orders / Shipping rates are calculated at checkout based on your location and order size.]

Tracking

When your order ships, we'll email you a tracking number so you can follow your package. Tracking updates can take 2 to 3 days to appear after dispatch. If your tracking hasn't updated after that time, please contact us.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, or customs fees, depending on your country. These charges are set by your local customs office and are the responsibility of the customer. We have no control over them and can't predict their amount.

Incorrect Address

Please double-check your shipping address at checkout. We can update an address only if the order hasn't shipped yet, so contact us as soon as possible. We're not responsible for orders sent to an incorrect address provided by the customer.

Delayed, Lost, or Damaged Orders

If your order hasn't arrived within [15] business days of dispatch, or it arrives damaged or incorrect, contact us at [support@yourstore.com] with your order number, and we'll work with you to make it right.

Multiple Items

Items in one order may ship separately and arrive on different days. You'll get tracking details for each shipment.

Contact Us

Questions about your shipping? Email us at [support@yourstore.com]. We respond within [24 to 48 hours].